High Stakes Casino Privacy Policy

At High Stakes we take your privacy seriously. This page explains what personal and technical information we collect, how we use it, how we keep it secure and the choices you have. We aim to be clear about how we handle data when you register, play, deposit or otherwise interact with our services.

Types of data we collect

We collect a range of information to operate the service and meet legal and safety obligations. This includes personal data you provide directly, technical data from your device and transactional records of your account activity.

Personal data

Personal data covers information you give us when creating an account or contacting support. Typical items include your name, date of birth, address, email, phone number and ID documents when verification is required. We also record account credentials and communication preferences.

Technical data

Technical data is information collected automatically when you access our site or app. Examples are IP address, device and browser details, location where available, connection logs and crash reports. We use this data to keep the service secure and functional.

Transactional data

Transactional data includes deposits, withdrawals, bets, game history, bonus use and payment method details. We retain the minimum necessary payment information to process transactions and to comply with anti-money-laundering and fraud-prevention checks.

How we use your information

We use data to deliver and improve our services, manage your account, process payments, verify identity, prevent fraud and comply with legal obligations. We may also use aggregate or anonymised data for internal reporting and service development. We do not use your information for marketing unless you consent or it is otherwise permitted by law.

Data protection practices

We protect personal data using technical and organisational measures designed to prevent unauthorised access, loss or misuse. This includes secure storage, access controls and regular security reviews. We limit access to employees and partners who need the information to provide our services.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, secure accounts, analyse usage and deliver basic functionality. You can control or block cookies through your browser settings, though this may affect how the site performs. Third-party analytics and advertising partners may also place cookies; please review their policies for details.

User rights

You have rights in relation to your personal data, including the right to access, correct or request deletion of your information where allowed by law. You may also object to certain processing or ask us to restrict processing. To exercise a right, please contact our privacy team at [email protected].

Access, correction and deletion

When you ask to access, update or delete data we will verify your identity before acting. Certain information may be retained when necessary for legal, regulatory or legitimate business purposes, such as record-keeping for transactions and fraud prevention.

Information sharing and third parties

We share data with trusted third parties that help provide the service, including payment processors, identity-verification providers, fraud prevention services and analytics vendors. We only share what is necessary and require partners to protect your data. We will also disclose information if required by law or to protect our customers and service integrity.

Privacy policy updates

We may update this policy from time to time to reflect changes in our services or legal requirements. Material changes will be posted on this page and, where appropriate, notified to you. If you have questions about this policy or our practices, contact [email protected].

Please note that references to HighStakes in other parts of our site follow the same commitments set out here.